Delivery and Returns
For packages under 1kg, postage is $6, anywhere in the world.
For packages over 1kg, postage is $10, anywhere in the world.
Shipping times are calculated after your order has been processed and dispatched from our warehouse (approximately 1 business day).
*All estimates are based on business days.
*Delivery time frames may vary based on your location, and that for various reasons, your delivery may occur outside the estimated timeframe.
Please see Tracking your order for detailed information on your delivery.
Tracking your order
Once you place your order you will receive a confirmation email, which means your order has been successfully placed and is being processed.
When your package has left the warehouse you will receive an Order Shipped email, which will contain your tracking information.
You can track your order by going here(http://auspost.com.au/track/track.html) and entering the tracking information contained in your Order Shipped email.
International orders will require a manual tracking code supplied. Please contact firstname.lastname@example.org.
Updating your shipping information
If your order has not been shipped and you require an update to your delivery address, please contact email@example.com to request the change in details.
Please note that if your order has been packed or shipped, we will not be able to guarantee any change in shipping information.
If your order is returned to us due to incorrect address information, you will be liable for the costs of reshipping your order.
Please note that if your delivery address is incorrect and your parcel has already been shipped, it may not be possible to change your delivery address.
Refunds and Returns
Please email us at firstname.lastname@example.org and include your order number and details of why you are requesting the refund or return.
Please note that postage is not refunded for change of mind returns/exchanges.
If you would like to order more than 10 books please contact email@example.com and we will organise for you.